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Box Office: (401) 421 - ARTS (2787)  Administration Office: (401) 421 - 2997

2020/2021 FAQ Header

As of November 2020, the Providence Performing Arts Center (PPAC) has announced that they will not be presenting Broadway subscription or Broadway performances at the Theatre from January through June of 2021 as previously announced. PPAC will restart presenting Broadway productions beginning in the late fall of 2021 through the middle of 2022.    
 

We hope the following guide will be helpful in answering any questions that you may have regarding this change in our  season. If you have further questions about ordering new subscriptions or subscription renewals, please email the Box Office at box_office_[email protected] or call (401) 421-ARTS (2787).  Box Office Hours are Monday through Thursday, 10A to 3P; the Box Office window is closed until further notice.

 

I have renewed my subscription to the 2020/2021 Taco/The White Family Foundation Broadway Series and/or the 2020/2021 Encore Series. Will I be able to keep my current subscriber seats for the new 2021/2022 Broadway Season?

Subscribers who have renewed for the 2020/2021 season WILL retain their current seats for the 2021/2022 season.  Please know that the value of your subscription payment remains secure. You do not need to take any further action. If you have additional questions about subscription renewals, please email the Box Office at [email protected] or call (401) 421-ARTS (2787). Box Office hours are Monday through Thursday, 10A to 3P; the Box Office window is closed until further notice.

I have enrolled in one of PPAC’s subscriber payment plans. How will my current subscription payment plan be handled?

Your current monthly subscription payment plan will still be active and will be applied to the new 2021/2022 season schedule. The Box Office will be contacting all subscribers on an individual basis once prices have been finalized for the 2021/2022 season. 

Will the price of subscription packages for the 2021/2022 season change for current subscribers?

Yes, subscription pricing will change for the upcoming season. We will announce revised prices for subscription packages as soon as we are able. 

As a current subscriber, I have taken advantage of PPAC’s new subscriber parking option at the Clifford Street Garage. Will my purchased parking passes be honored during the 2021/2022 season?

PPAC and the Clifford Street Garage will be honoring already purchased subscriber parking passes for the 2021/2022 season. Subscribers will have the option to purchase additional parking passes per car, if shows are added to the

Taco/The White Family Foundation Broadway Series and Encore Series.   

COVID-19 Safety and Health Measures

The health and safety of our guests, performing artists, and staff are top priorities.  We are currently in the process of receiving Global Biorisk Advisory Council® (GBAC) STAR™ accreditation, the gold standard in cleaning for prepared venues.

When our performance season begins again, temperature checks will be used at all entrances and hand sanitizer stations will be placed throughout the theatre.

 

Face masks should be worn at the Theatre; face masks will be provided if a guest enters the theatre without one.

 

Please note that PPAC’s health and safety measures may evolve as medical guidelines and state regulations are updated.   

I am a current ticket holder for JESUS CHRIST SUPERSTAR and/or DEAR EVAN HANSEN? Will my current tickets be honored at the new performance dates, or will the Box Office re-issue tickets?

Current ticket holders will receive new tickets for DEAR EVAN HANSEN and JESUS CHRIST SUPERSTAR once new dates have been confirmed.